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NetherlandsTerms and conditions
General conditions Omnium Cleaning Service
1. Our offers sent in two copies to the customer become a quote approved and accepted by the customer when the latter sends us a copy signed by the authorized and competent person.
2. By signing the contract with us, the customer undertakes not to use our staff for work similar to our activity for the duration of the said contract and one year after the expiration of the contract.
3. Work is carried out at times agreed with the client.
The cleaning company undertakes to coordinate, organize, plan and regularly monitor the execution of the work.
4. All additional work to the offer and estimate accepted and signed by the client will be carried out under management.
5. The cleaning company assumes all legal responsibilities that may be imposed on it for acts caused by its staff. However, we decline all responsibility for damage caused following the poor condition of the building, furniture and equipment.
6. Our prices are set on the basis of current salaries and social charges as well as the prices of products and materials. They are automatically and proportionally readjusted in the event of an increase in salaries, social charges and the price of supplies.
7. VAT and other taxes will always be borne by the customer.
8. Our contracts can be terminated at any time by either party, with three months’ notice by registered letter starting at the beginning of the following month. The contract is concluded for a period of 3 years, then renewable by tacit agreement for periods of 2 years.
9. Failure by the customer to pay an invoice when due and in the absence of a written arrangement between the customer and the cleaning company and the customer gives us the right to suspend our services by simple registered letter, without prejudice with the provisions of paragraphs (14, 15) below.
10. Any event constituting an insurmountable obstacle to the normal execution of the work or forcing us to temporarily or permanently suspend our services will be considered a case of force majeure.
11. The equipment and products stored at the customer's premises remain the property of the cleaning company and cannot be used by unauthorized persons.
12. Any complaint must be made in writing within eight days following the end of the work. After this period no complaints will be admissible and the work will be considered approved by the customer.
13. Any claim on the invoice must be made within eight days of the invoice date. Beyond this period no complaints will be accepted. A billing error reported and rectified within a reasonable time does not modify the payment deadline originally planned.
14. Our invoices are issued at the end of the month. They are payable in Brussels in cash in EURO. Failure to pay on the due date will automatically accrue interest of 1% per month from the due date without further formality.
15. After sending a reminder letter to the customer, if the latter does not make full payment of the invoice amount within eight days, this will be increased by compensation of 10% on the unpaid amount. as damages (with a minimum of €74.37) for costs, correspondence, embarrassment and loss of profit caused.
16. For any dispute, the courts of Brussels have sole jurisdiction, even in the event of multiple defendants or a warranty claim.
2. By signing the contract with us, the customer undertakes not to use our staff for work similar to our activity for the duration of the said contract and one year after the expiration of the contract.
3. Work is carried out at times agreed with the client.
The cleaning company undertakes to coordinate, organize, plan and regularly monitor the execution of the work.
4. All additional work to the offer and estimate accepted and signed by the client will be carried out under management.
5. The cleaning company assumes all legal responsibilities that may be imposed on it for acts caused by its staff. However, we decline all responsibility for damage caused following the poor condition of the building, furniture and equipment.
6. Our prices are set on the basis of current salaries and social charges as well as the prices of products and materials. They are automatically and proportionally readjusted in the event of an increase in salaries, social charges and the price of supplies.
7. VAT and other taxes will always be borne by the customer.
8. Our contracts can be terminated at any time by either party, with three months’ notice by registered letter starting at the beginning of the following month. The contract is concluded for a period of 3 years, then renewable by tacit agreement for periods of 2 years.
9. Failure by the customer to pay an invoice when due and in the absence of a written arrangement between the customer and the cleaning company and the customer gives us the right to suspend our services by simple registered letter, without prejudice with the provisions of paragraphs (14, 15) below.
10. Any event constituting an insurmountable obstacle to the normal execution of the work or forcing us to temporarily or permanently suspend our services will be considered a case of force majeure.
11. The equipment and products stored at the customer's premises remain the property of the cleaning company and cannot be used by unauthorized persons.
12. Any complaint must be made in writing within eight days following the end of the work. After this period no complaints will be admissible and the work will be considered approved by the customer.
13. Any claim on the invoice must be made within eight days of the invoice date. Beyond this period no complaints will be accepted. A billing error reported and rectified within a reasonable time does not modify the payment deadline originally planned.
14. Our invoices are issued at the end of the month. They are payable in Brussels in cash in EURO. Failure to pay on the due date will automatically accrue interest of 1% per month from the due date without further formality.
15. After sending a reminder letter to the customer, if the latter does not make full payment of the invoice amount within eight days, this will be increased by compensation of 10% on the unpaid amount. as damages (with a minimum of €74.37) for costs, correspondence, embarrassment and loss of profit caused.
16. For any dispute, the courts of Brussels have sole jurisdiction, even in the event of multiple defendants or a warranty claim.